Had a fantastic experience today. Found out genders of our twins!!. Staff were professional and took really good care of us. Would recommend them to others , we look forward to a return visit for more fantastic images of our unborn twins. The heartbeat bears were a lovely touch, such a precious keepsake. Thank you so much for a lovely day.
Amazing friendly and welcoming staff went above and beyond to make it a special experience. Baby was a bit camera shy and the staff encouraged me to go for a walk and move around even though this was their last appointment of the day at no point did we feel rushed they geniunly seemed to care about making it the best experience possible. The heart beat bears were a lovely touch that we listen to daily. Have already recommended the place to some fellow expectant mothers and would be my first choice for any future babies.
Myself, my husband and my mum have returned home this evening after I had a 4D scan! What an amazing experience 🙂 From the off all of the staff were extremely friendly and welcoming, everything was well explained to us and I felt at ease. The scan quality was fabulous though our little one was being camera shy the Sonographer (Nadia) tried her utmost to get decent images for us and we had plenty to choose from! We also opted to buy a Heartbeat Bear which is just something that brings the extra special touch. All in all I would highly recommend this clinic- I unfortunately can't remember the name of the other 3 girls who were there but our thanks to them too x
Excellent customer service by all staff. The building itself has a fresh, relaxed and professional look. Scan room is tranquil and the staff are wonderful at putting you at ease! It’s easy!!! The person conducting the scan was so thorough and took her time to show you everything possible!! It’s our first baby so first time going outside usual nhs. I guarantee it’ll be the best money you’ve spent to see your wee baby and get clear pictures of them and gender reveal should you wish. The girl Gemma was very professional and helpful as were all staff. My sister is going now on my recommendation ( she’s close behind me for expecting !) as I’m a tough customer to impress but impress they did!!! Well done window to the womb. Ps really easy to find!!!!
My wife had to be seen some weeks ago but unfortunately there were no available sonographers on the day. After phoning to find out what the issue was we were told that all sonographers had all fell sick and that the appointment had to be cancelled. Following a complaint they managed to bring a sonographer on call to carry out the scan. Some minutes later a sonographer named Carol came and performed the scan. She couldn´t have been more helpful and caring. She was extremely nice to her and carried a very detailed scan and spend quite a lot of time to see every single detail. In summary, they managed to succesfully turn an unpleasent situation for a customer into a very good performance!!