Coronavirus Updates

Supporting Our Patients During COVID-19 Outbreak

12th April 2021 Update

Following the latest Government relaxation of restrictions on Monday 12th April 2021 there have been some changes to the services we are able to offer.

With the reintroduction of non-essential retail and close-contact services, many Window to the Womb clinics are now able to allow additional guests to attend your ultrasound scan. Each clinic has been assess according to its size to ensure adequate social distancing is possible and the total number of guests per clinic can be confirmed on each clinic's page or Facebook page.

Please note that anyone who attends any of our clinics is required to wear a face mask or face covering. This is to protect our customers, who because they are pregnant are classed as vulnerable, other visitors and our hard working clinic staff.

How are we managing the Coronavirus outbreak?

The coronavirus pandemic has fundamentally changed the way we all live our lives in order to keep everyone safe. Since the start of the outbreak, we have been working really hard to ensure we can continue to support our patients in the safest way possible.

All of our scans are completed by highly trained and registered healthcare professionals who are experts in obstetric ultrasound. We utilise the very latest generation of ultrasound equipment to ensure we can provide you with the most accurate diagnostic results.

Current Services Offered

Please note, that these services may be limited locally. Our teams are working in line with government guidelines to ensure we can resume our full services as safely as possible. Please contact your local clinic to enquire about the scans they're currently offering.

Should I attend a scan?

If you, or any member of your household, have developed any Coronavirus symptoms (such as a high temperature, a persistent cough, the loss of the sense of taste or smell, ) you must not attend your scan appointment. Please contact your local clinic to rearrange your appointment until after the transmission period (usually 10 days).

Infection control and PPE

We are working within Public Health England (PHE) guidelines by ensuring all of our scan rooms are deep cleaned between appointments. All of our staff have been provided with Personal Protective Equipment (PPE) and we are offering hand sanitiser and gloves to all of our patients upon arrival.

We have limited the number of clinic staff in the clinic at any one time to reduce the risk of transmission and to increase the distance between people in our clinics.

How Many People Can I Bring?

With the relaxation of restrictions from 12th April 2021 some clinics can now allow additional guests. Please check your local clinic's page / Facebook page for exact details.

Face Masks & Coverings

In line with Government guidelines, it is now compulsory to wear face coverings in small spaces. Everyone who attends a scan must come to their appointment with a face covering. This can be either a mask, a scarf or cloth face covering which covers both the mouth and nose allows you to breath comfortably.
Our pregnant customers are classified as vulnerable and we are duty bound to protect them from any risk of infection. We equally have a responsibility to protect our employees in the same way. If you believe that you cannot wear a mask or face covering your clinic may not be able to provide a service to you. In these circumstances please contact your chosen clinic prior to booking.


Arrival At The Clinic

On arrival at the clinic, we are asking all of our visitors to cooperate as we have introduced additional measures to further ensure that our clinics remain safe for all our patients and staff:
  • you will be asked about any symptoms that you, or anyone you have come into contact with, have experienced in the past two weeks.
  • we may check temperatures using a non-contact thermometer.
  • we will ask you to 'check-in' to the NHS Test & Trace system so please have the app on your phone.
Contact us Window to the Womb

Maternity Care in Hospital

The Royal College of Obstetricians and Gynaecologists (RCOG) have expressed the importance of continuing to receive antenatal care during the Coronavirus outbreak:

“It is really important that you continue to attend your scheduled routine care when you are well. If you have symptoms of possible coronavirus infection, you should contact your midwife to postpone routine visits until after the isolation period is over.”

Additional Support

We are keeping the Care Quality Commission (CQC) updated with all changes during the outbreak.

We are continuing to follow the guidance from PHE and RCOG.

We are listed on the Crown Commercial Service (CCS) catalogue for Coronavirus suppliers to offer our support to the public sector.

We are working with a number (but not all) NHS trusts to adjust our referral pathways and adapt our services to best support trusts at a local level.